Experienced Officials: 2018 Leadership Conference

Experienced Officials: 2018 Leadership Conference, v. 1


As an elected official, you'll likely encounter many situations where it's critical for you keep calm and communicate.

What you say—and how you say it—makes a difference. Whether you’re talking with residents about a challenging issue, responding to reporter calls about an incident in the community, or working with city colleagues and staff on the day-to-day business of the city, effective communication is as much about authenticity as it is about the words you use.

During this two-day workshop, you'll learn about:

  • Developing key messages
  • Sharing information in crisis situations
  • Preparing for—and delivering—effective media interviews
  • Cultivating interpersonal communication skills
  • De-escalating conflict
  • Building authentic community engagement

You'll walk away from this workshop equipped with essential strategies and practices that will help you communicate with confidence and credibility, and engage effectively with others to find common solutions!


—Hotel Information

—Fee: $225 per person (does not include lodging)


Jan. 26-27—Brooklyn Park
Minneapolis Marriott Northwest
7025 Northland Drive N. (view map)
Brooklyn Park, MN 55428
(763) 536-8300