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The Minnesota Department of Health (MDH) is reminding Minnesota residents to beware of false claims, deceptive sales pitches, and scare tactics being used by some water treatment companies to sell expensive and unnecessary water treatment systems. High profile investigations of groundwater contamination in Washington County and elsewhere in the state have resulted in a noticeable increase in the number of complaints regarding such deceptive sales activities.
Recently Richfield police issued an alert after residents reported getting green bottles left on their doorstep with a request for a water sample. After providing a sample, a homeowner received a visit from a salesman with an aggressive sales pitch for a treatment system costing more than $6,000 and had difficulty getting the salesman to leave.
Officials in Falcon Heights also alerted residents after complaints of water testing kits and personal information requests being left at people’s doors. The city directed residents to call 911 if they saw anyone dropping off testing kits. Several cities have complained about a website containing misleading information about municipal water suppliers and what tests are done on drinking water. The website has been used to try to sell treatment systems to homeowners.