Agenda

Experienced Officials: 2014 Leadership Conference

FRIDAY

12 p.m.
Registration Opens

1 p.m.
Dealing with Difficult People: Managing Conflict and Differences
Dr. Neil Katz, Professor/Training Manager, NOVA Southeastern University and Syracuse University, and President, Neil Katz & Associates
During the first part of this workshop, Dr. Katz and Associates will lead opening exercises, share an eye-opening video, and engage participants around the following seven key skills in “Moving from No to Yes:”

  • Awareness
  • Self-preparation
  • Emotional channeling
  • Problem-solving/negotiation
  • Awareness management
  • Advocacy and inquiry
  • Facts and inferences

5 p.m.
Social Hour and Networking
Use this opportunity to relax and meet elected officials from neighboring cities—enjoy!

6 p.m.
Dinner

7 p.m.
Comments from LMC Staff

7:30 p.m.
Adjourn

SATURDAY

8 a.m.
Dealing with Difficult People: Managing Conflict and Differences
Dr. Neil Katz, Professor/Training Manager, NOVA Southeastern University and Syracuse University, and President, Neil Katz & Associates
On day two, you’ll learn about conflict breakthrough approaches and actions you can take to help apply both conflict management skills and strategies in your professional, personal, and public lives.

12 p.m.
Adjourn